Introduction
This policy explains how IMZD Player collects, uses and protects information when you visit our site, start a trial, or subscribe to a plan. It works alongside our Terms & Conditions.
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Data & PrivacyWhat we collect, why we collect it, who it's shared with, and how to access, correct or delete it — in plain language, not legal fog.
Quick answer: IMZD Player collects account, billing and basic usage data needed to run the service — not more. We don't sell personal data, we share only what's necessary with billing and hosting providers, and you can request access, correction or deletion of your data at any time. Full details are in §1–§12 below.
Name, email and password hash, used to create and secure your account.
Handled by our payment processor — we don't store full card numbers on our servers.
App version, device type and connection count, used to enforce plan limits and fix bugs.
Essential cookies plus basic, aggregated analytics on how the site and app are used.
Anything you send us through the contact form or a support ticket.
We don't sell personal data to advertisers or data brokers, ever.
This policy explains how IMZD Player collects, uses and protects information when you visit our site, start a trial, or subscribe to a plan. It works alongside our Terms & Conditions.
We collect the minimum needed to run and support the service:
Data is used to create and secure your account, process billing, enforce plan connection limits, respond to support requests, and improve reliability across the app. We don't use your data to build advertising profiles.
Our site uses essential cookies to keep you logged in and to remember basic preferences, plus limited, aggregated analytics cookies to understand which pages are useful. You can block non-essential cookies in your browser settings without losing core site functionality.
We share data only with processors that help operate the service — payment processors, hosting providers and support tools — each under their own confidentiality obligations. We don't sell personal data, and we only disclose it beyond these processors if required by law.
Account data is kept for as long as your account is active. After deletion is requested, personal data is removed within 30 days, except records we're legally required to retain for billing, tax or fraud-prevention purposes.
Depending on where you live, you may have the right to:
We use encryption in transit, hashed password storage, and access controls limiting who inside IMZD Player can view account data. No system is 100% secure, but we treat account and billing data as sensitive by default.
IMZD Player accounts are intended for adults. The Kids Zone content library is meant to be used by children under a parent or guardian's account and supervision — we don't knowingly collect personal data directly from children.
Data may be processed on servers located outside your country. Where required, we rely on standard contractual safeguards with our hosting and processing partners to protect data moved across borders.
We may update this policy as our practices evolve. Material changes are posted here with a new effective date; continued use of IMZD Player after that date means you accept the update.
No. We don't sell personal data to third parties. Limited data is shared only with processors that help run billing, hosting and support.
Contact support and request deletion. We remove personal data within 30 days, except records we're required to keep for billing or legal reasons.
Yes, for essential site functions and basic analytics. You can control non-essential cookies through your browser settings.
An official summary of data-subject rights under the EU General Data Protection Regulation.
Read on GDPR.eu ↗Practical, independent tips for managing what you share with any online service.
Read on FTC.gov ↗An independent guide to age ratings, useful alongside the Kids Zone's own parental controls.
Visit Common Sense Media ↗Streaming accounts carry more personal data than people usually realize — billing history, device activity, viewing patterns. IMZD Player's approach is to collect only what §2 and §3 above actually require to run the service, not to build a wider profile. If you're deciding whether to sign up at all, the free trial lets you test the app before any billing data is collected.
Subscribers who want to understand exactly what a plan includes before sharing payment details can compare options on the subscription page, and device-specific setup — which touches §2's technical data category — is covered step by step in the how it works guide.
This policy works alongside, not instead of, the Terms & Conditions, which governs account use more broadly, and the Refund Policy, which covers billing disputes specifically rather than data handling.
Any privacy question not answered in §1–§12 can go to the FAQ page first, or directly to the team through Contact Us.