IMZD Player Privacy Policy — What We Collect & How It's Used

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Data & Privacy

How IMZD Player handles your data

What we collect, why we collect it, who it's shared with, and how to access, correct or delete it — in plain language, not legal fog.

No data soldPolicy stance
30 daysDeletion turnaround
v1.4Policy version
Privacy Policy IMZD Player · Effective Mar 2027

Quick answer: IMZD Player collects account, billing and basic usage data needed to run the service — not more. We don't sell personal data, we share only what's necessary with billing and hosting providers, and you can request access, correction or deletion of your data at any time. Full details are in §1–§12 below.

At a Glance

What We Collect & Why

Account details

Name, email and password hash, used to create and secure your account.

Billing information

Handled by our payment processor — we don't store full card numbers on our servers.

Device & connection data

App version, device type and connection count, used to enforce plan limits and fix bugs.

Cookies & analytics

Essential cookies plus basic, aggregated analytics on how the site and app are used.

Support messages

Anything you send us through the contact form or a support ticket.

Never sold

We don't sell personal data to advertisers or data brokers, ever.

§1

Introduction

This policy explains how IMZD Player collects, uses and protects information when you visit our site, start a trial, or subscribe to a plan. It works alongside our Terms & Conditions.

§2

Data We Collect

We collect the minimum needed to run and support the service:

  • Account data: name, email address and a securely hashed password
  • Billing data: processed by our payment provider; we retain only transaction records, not full card numbers
  • Technical data: device type, app version and connection activity tied to plan limits
  • Communication data: messages sent through support or the contact form
§3

How We Use Your Data

Data is used to create and secure your account, process billing, enforce plan connection limits, respond to support requests, and improve reliability across the app. We don't use your data to build advertising profiles.

§4

Cookies & Tracking

Our site uses essential cookies to keep you logged in and to remember basic preferences, plus limited, aggregated analytics cookies to understand which pages are useful. You can block non-essential cookies in your browser settings without losing core site functionality.

§5

Third-Party Sharing

We share data only with processors that help operate the service — payment processors, hosting providers and support tools — each under their own confidentiality obligations. We don't sell personal data, and we only disclose it beyond these processors if required by law.

§6

Data Retention

Account data is kept for as long as your account is active. After deletion is requested, personal data is removed within 30 days, except records we're legally required to retain for billing, tax or fraud-prevention purposes.

§7

Your Rights

Depending on where you live, you may have the right to:

AccessRequest a copy of the personal data we hold about you
CorrectAsk us to fix inaccurate account details
DeleteRequest full deletion of your personal data
ObjectOpt out of non-essential data processing
§8

Security Measures

We use encryption in transit, hashed password storage, and access controls limiting who inside IMZD Player can view account data. No system is 100% secure, but we treat account and billing data as sensitive by default.

§9

Children's Privacy

IMZD Player accounts are intended for adults. The Kids Zone content library is meant to be used by children under a parent or guardian's account and supervision — we don't knowingly collect personal data directly from children.

§10

International Transfers

Data may be processed on servers located outside your country. Where required, we rely on standard contractual safeguards with our hosting and processing partners to protect data moved across borders.

§11

Changes to This Policy

We may update this policy as our practices evolve. Material changes are posted here with a new effective date; continued use of IMZD Player after that date means you accept the update.

§12

Contact

To exercise any right in §7, or for any privacy question, reach us through Contact Us.

Quick FAQ

Privacy Questions, Answered

Does IMZD Player sell my personal data?

No. We don't sell personal data to third parties. Limited data is shared only with processors that help run billing, hosting and support.

How do I delete my account data?

Contact support and request deletion. We remove personal data within 30 days, except records we're required to keep for billing or legal reasons.

Does IMZD Player use cookies?

Yes, for essential site functions and basic analytics. You can control non-essential cookies through your browser settings.

Trusted Resources

Learn More About Your Data Rights

Regulation

GDPR Overview

An official summary of data-subject rights under the EU General Data Protection Regulation.

Read on GDPR.eu ↗
Consumer Guidance

Protecting Your Online Privacy

Practical, independent tips for managing what you share with any online service.

Read on FTC.gov ↗
Kids Safety

Age-Appropriate Content Guidance

An independent guide to age ratings, useful alongside the Kids Zone's own parental controls.

Visit Common Sense Media ↗

Privacy by Design at IMZD Player

Streaming accounts carry more personal data than people usually realize — billing history, device activity, viewing patterns. IMZD Player's approach is to collect only what §2 and §3 above actually require to run the service, not to build a wider profile. If you're deciding whether to sign up at all, the free trial lets you test the app before any billing data is collected.

Subscribers who want to understand exactly what a plan includes before sharing payment details can compare options on the subscription page, and device-specific setup — which touches §2's technical data category — is covered step by step in the how it works guide.

This policy works alongside, not instead of, the Terms & Conditions, which governs account use more broadly, and the Refund Policy, which covers billing disputes specifically rather than data handling.

Any privacy question not answered in §1–§12 can go to the FAQ page first, or directly to the team through Contact Us.

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